Seiler paid support service provides your firm greater flexibility, increased response time, and consistent access to the latest processes and technology upgrades along with "Live Technical Support." 

Paid Support Benefits Provide....

• Phone/E-mail support for one designated contact in your organization.
• Toll-free number and dedicated e-mail address for direct contact to support technicians.
• Priority response to support cases (usually within 1-2 hours). 
• Support for software usage, field data collection, and processing*.
• If a repair is needed, a free loaner unit will be provided if unit is over the 90 day warranty up to 12 months.**
• Units over 1 yr old - If a repair is needed, a half-price rental unit will be provided.**

**Applies to any product release  2002 or newer.   **Does not apply to the Juno. ** Loaner units subject to availability.

Note:  Seiler Instrument always provides complimentary support on all of our products for any hardware-related issues that are covered under a current factory warranty or warranty extension.